The London Lane Clinic

020 8460 2661

Repeat prescriptions

Prescriptions can be divided into two basic categories: Repeat or Acute.

A repeat prescription is a medication that your doctor has authorised on your medical record which can be supplied for a certain period of time on a regular basis without having to see your doctor each time.

An acute prescription is one which is not a regular repeat medication and which is written on a “one-off” basis for short-term conditions such as infection or pain after an operation.

Electronic Prescription Service

The London Lane Clinic uses the Electronic Prescription Service.  This service allows us to send your prescription electronically to a pharmacy (chemist) of your choice.  This prevents problems arising from lost prescriptions, it is quicker, and reduces the possibility of error.   During the coronavirus pandemic all prescriptions are being processsed this way.

Patients must nominate a pharmacist to receive their prescriptions.  To do this, you need to speak direct to your preferred pharmacist.

If you want to request a repeat prescription, there are a number of different ways you can request it:

a/ Tick the boxes on the slip at the back of your previous prescription and post it to the surgery.  The prescription will be produced and sent to your nominated pharmacy.  During the pandemic period we aim to do this within four working days.

b/ Write a letter to the practice requesting the prescription. Again, it will be produced and sent to your nominated pharmacy within four working days.

c/ Request the prescription on-line.  To do this you need to be registered with the surgery to use “Patient Access”.  To do this you should contact the surgery to arrange it.  You will then be sent/emailed a letter with your personalised codes and information on what to do. You then visit this website and set up an account for yourself via the Appointments or Repeat Prescriptions buttons at the foot of the home page. Once the account is set up, you will be able to request a repeat prescription by clicking on the link on this screen or on the home page and then using the form on the EMIS Patient Access Repeat Prescriptions screen.  Once the electronic request has been received, the prescription will be produced and sent to your nominated pharmacy within four working days.

Some local pharmacies (chemist shops) run a collection/delivery service for patients. They can either do this manually or electronically, whichever you prefer.  Please speak direct to the pharmacy about this.

Please remember, there is no reason to take a doctor appointment to get your repeat prescription.

Please be aware that patients, or their carers/pharmacist need to make the request for medication before our prescribing clerk can issue it.  No drugs are issued automatically, to prevent stockpiling of unnecessary medications by patients.

Requests for repeat prescriptions are not taken over the telephone for medico-legal reasons as errors can occur in verbal communication.

We are keen to ensure that patients with ongoing medical problems are monitored regularly.  If the date for your next review with a doctor or nurse has passed, you will be asked to make an appointment.

If you are taking any new medication prescribed by a hospital or clinic, we will need written confirmation from the hospital/clinic.  This will then be added after verification with the doctor.  You may be asked to see the doctor or have a telephone consultation for certain prescription requests which are not authorised.

Over the Christmas and New Year period, please could you ensure you have adequate medication to cover you until the end of the holiday break, and discuss with our staff if you require any additional medication.

If you wish to request a medication which is not listed on the back of your previous prescription or on the EMIS Access repeat prescriptions screen ie is not a repeat prescription, please make the request in writing – either by letter or by using the EMIS Access Messaging module.  This request will then be passed on to the doctor for their authorisation.

Repeat Dispensing

The London Lane Clinic uses Repeat Dispensing to enable easier access to prescriptions.  The repeat dispensing service enables a general practice to dispense regular medicines to suitable patients who have been issued batch prescriptions without the involvement of the GP practice at the point of dispensing.  Please discuss this with your pharmacy or GP if you have any issues with this.

Electronic Repeat Dispensing

Some patients may be eligible to have up to a year’s worth of prescriptions arranged in advance.  This process is called Electronic Repeat Dispensing and is only appropriate for certain types of medications.  Our practice is collaborating with NHS Business Services Authority (NHSBA) which is providing NHS numbers for those patients who may be suitable for electronic repeat dispensing prescriptions.  The information is obtained from NHS prescriptions submitted to the NHSBSA.  A member of our clinical team will contact these patients soon to explain the benefits of this service.

Controlled Drugs

Some medications are controlled under the Misuse of Drugs legislation.   These medicines are called “controlled drugs” and include drugs such as morphine, pethidine and methadone.  The Misuse of Drugs Regulations 2001 has a full list of controlled drugs. Click here for a full list of controlled medicines

These stricter legal controls apply to these medicines to prevent them from being misused, being obtained illegally, or causing harm.  The regulations govern how the surgery prescribes these drugs.

All prescriptions for controlled drugs must go electronically to your nominated pharmacy.

Prescriptions for controlled medicines are only valid for 28 days.