Prescriptions can be divided into two basic categories: Repeat or Acute.
A repeat prescription is a medication that your doctor has authorised on your medical record which can be supplied for a certain period of time on a regular basis without having to see your doctor each time.
An acute prescription is one which is not a regular repeat medication and which is written on a “one-off” basis for short-term conditions such as infection or pain after an operation.
If you want to request a repeat prescription, there are a number of different ways you can request it:
a/ Tick the boxes on the slip at the back of your previous prescription and post it or give it to the surgery. The prescription will be produced and ready for you to collect within two working days. You can attach a stamped addressed envelope if you would like it posted to you.
b/ Write a letter to the practice requesting the prescription. Again, it will be produced and ready for you to collect within two working days and you can attach a stamped addressed envelope if you would like it posted to you.
c/ Request the prescription on-line. To do this you need to be registered with the surgery to use “Patient Access”. To do this you need to bring picture ID and fill in a short form. You will then be given a letter with your personalised codes and information on what to do. You then visit this website www.thelondonlaneclinic.gpsurgery.net and set up an account for yourself via the Appointments button at the foot of the home page. Once the account is set up, you will be able to request a repeat prescription by clicking on the link on this screen or on the home page and then using the form on the EMIS Patient Access Repeat Prescriptions screen. Once the electronic request has been received, the prescription will be produced and ready for you to collect within two working days.
On a Saturday you can come and collect a prescription up to eleven in the morning.
If you would prefer not to make a journey to the surgery to collect the prescription, some local pharmacies (chemist shops) run a collection/delivery service for patients. They can either do this manually or electronically, whichever you prefer. Please speak direct to the pharmacy about this.
Please remember, there is no reason to take a doctor appointment to get your repeat prescription.
Please be aware that patients, or their carers/pharmacist need to make the request for medication before our prescribing clerk can issue it. No drugs are issued automatically, to prevent stockpiling of unnecessary medications by patients.
Requests for repeat prescriptions are not taken over the telephone for medico-legal reasons as errors can occur in verbal communication.
We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed, you will be asked to make an appointment.
If you are taking any new medication prescribed by a hospital or clinic, we will need written confirmation from the hospital/clinic. This will then be added after verification with the doctor. You may be asked to see the doctor or have a telephone consultation for certain prescription requests which are not authorised.
Over the Christmas and New Year period, please could you ensure you have adequate medication to cover you until the end of the holiday break, and discuss with our staff if you require any additional medication.
If you wish to request a medication which is not listed on the back of your previous prescription or on the EMIS Access repeat prescriptions screen ie is not a repeat prescription, please make the request in writing – either by letter or by using the EMIS Access messaging module. This request will then be passed on to the doctor for their authorisation.
Electronic Prescription Service
The London Lane Clinic uses the Electronic Prescription Service. This service allows us to send your prescription electronically to a pharmacy (chemist) of your choice. This can prevent problems arising from lost prescriptions, it is quicker, and reduces the possibility of error.
Patients who have repeat medications can nominate a pharmacist to receive their prescriptions electronically. If you would like to use this service, please speak to your preferred pharmacist.
Some medications are controlled under the Misuse of Drugs legislation. These medicines are called “controlled drugs” and include drugs such as morphine, pethidine and methadone. The Misuse of Drugs Regulations 2001 has a full list of controlled drugs. Click here for a full list of controlled medicines
These stricter legal controls apply to these medicines to prevent them from being misused, being obtained illegally, or causing harm. The regulations govern how the surgery prescribes and issues these drugs.
If you have a controlled drug prescribed for you, you will need to come to the surgery, provide ID and sign for the prescription. Alternatively, you can ask your nominated pharmacist to sign and collect it on your behalf. We are not able to send it to a pharmacist electronically.
Prescriptions for controlled medicines are only valid for 28 days.