The London Lane Clinic

020 8460 2661

Who Should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment with a doctor please consider whether an appointment with a practice nurse might be more appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or more minor aliment try treating yourself at home first. See our page on looking after yourself at home for more information

Please remember that self-care for common conditions can help free up our GPs time, making it easier to get an appointment when you have a more serious condition.

Social Prescriber

The role of a social prescriber is to help patients who have non-clinical problems such as loneliness, isolation, stress, poor housing etc. Patients are referred by the GP to the social prescriber. The social prescriber helps the patient identify what matters to them, and work out how to connect with the activities that might make a difference.  She also provides information on relevant services.

Clinical Pharmacist

The surgery has a Clinical Pharmacist working part time in the practice who works closely with the doctors on prescribing issues. Her name is Ruhina Kassam and she sees patients herself to carry out medication reviews and deal with medication issues that don’t necessarily need doctor input, as well as reviewing prescribing practice at the surgery.

Your local community pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy (chemist) a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or a nurse.

Click here for more information about how pharmacies can help you


NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call of you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you



A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.